Marketplace

Collect and evaluate access requests, approve low-risk access automatically, and route sensitive access to the right approver.

Assess refund requests against policy, update customer records, and route exceptions to finance or support leaders.

Capture security incidents from chat, classify severity, create response records, and escalate urgent issues immediately.

Intake new cyber risks, normalize risk data, route material risks for review, and maintain the risk register.

Collect deal desk requests, check commercial policy, and route non-standard terms for approval.

Triage device replacement requests, confirm eligibility, and coordinate fulfilment or approval.

Evaluate discount requests against threshold policy and capture approvals before quote updates are made.

Handle distribution list membership changes with policy checks, owner approval, and a complete audit trail.

Triage duplicate CRM records, compare survivorship rules, and merge safe duplicates with audit visibility.

Route invoices for coding, policy checks, and approval while keeping requesters updated in chat.

Resolve lead routing exceptions by enriching lead context, applying routing rules, and escalating ambiguous ownership conflicts.

Track leaver requests, schedule access removal, confirm asset return, and escalate risky offboarding exceptions.

Coordinate account creation, baseline access, device readiness, and onboarding checks for new starters.

Resolve password reset requests by validating the requester, checking policy, and either sending a safe reset path or escalating sensitive resets.

Collect purchase order requests, validate budget and vendor details, and create or escalate PO records.

Review quote approval requests against pricing, margin, and terms policies before sending exceptions to approvers.

Investigate sales credit disputes, compare CRM and policy data, and route unresolved conflicts for decision.

Validate shared mailbox access requests, apply mailbox-owner approvals, and update permissions safely.

Assess software installation requests against approved software policy and route exceptions for review.

Coordinate vendor onboarding checks, collect required documents, and escalate risk or compliance exceptions.

Answer internal questions with grounded responses and citations from GitHub and Notion knowledge sources.

Automate password reset requests, self-serve SWA resets, and escalate SSO resets for approval.

Analyze stale tickets, nudge the right party, and close eligible tickets automatically.

Grant and review access quickly with full auditability.