Modernise citizen services
Create clear, accessible workflows that help teams respond quickly and deliver better public services. Bring casework, requests, and approvals into a shared workspace with clear ownership.
Public services, built around people
Give service teams secure tools and automations that reduce administration, improve visibility, and keep essential work moving.
Service portal
AppsRequestsTasks
My requests4 requests
Replacement monitorIn review
Software accessComplete
New starter setupIn progress
Supplier onboardingIn review
Role requirementsOperate with confidence
Protect sensitive information while giving teams the flexibility to adapt services as community needs change. Apply access controls and repeatable standards while retaining flexibility for local teams.
Support the work behind public services
Connect service intake with the access and deployment controls IT needs.
Service intake
Give teams one place to access services and follow requests through to completion.
Access controls
Limit access to sensitive records and actions with granular roles.
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Docker
KubernetesDeployment choice
Use Budibase Cloud or deploy within infrastructure your organisation manages.
Build more with the marketplace
Start with a workflow template, adapt it to your systems and controls, or explore the Budibase partner network for delivery support.
Template
Access Request
Give teams a structured way to request and review access.
Template
Purchase Order Request
Collect purchase requests and route them for approval.
Template
New Starter Account Setup
Coordinate account creation, baseline access, device readiness, and onboarding checks for new starters.
Partner
Teiva Systems
Explore this service partner in the Budibase partner network.
You have questions. We have answers.
What public service workflows can we build?
Create casework, service intake, requests, and approvals around your organisation’s processes. Give teams clear ownership and visibility into the work they deliver.
Can Budibase connect to our existing systems?
Yes. Connect databases and REST APIs so service workflows can use the records and systems your teams already rely on.
How do we protect sensitive information?
Apply roles and permissions to tables, APIs, automations, tools, and screens. Add human approval where your process requires a decision.
Can we choose where Budibase runs?
Yes. Use Budibase Cloud or self-host in an environment that meets your organisation’s security and deployment requirements.
How do we begin with templates?
Start with access requests, purchase orders, or new-starter setup. Adapt the connections, roles, and approval rules to your service before publishing.