Connect agents to the sources your organisation relies on. IT defines the retrieval tools, instructions, and access so teams can ask questions and get useful context in their daily work.
Bring process guidance into an assistant that retrieves the information relevant to a question rather than relying on general answers. Connect knowledge through SharePoint, PDFs, and configured retrieval tools.
Define what an assistant can retrieve and how it should respond when the available sources do not contain an answer. Set the tools and permissions available to the agent, and route unanswered questions to people.
Connect company knowledge while IT controls the sources and actions available.
Connect SharePoint and upload PDFs so agents can answer using your team’s content.
Help people verify answers and explore the material behind them.
Set which users, tools, and resources an assistant can work with.
Start with a workflow template, adapt it to your systems and controls, or explore the Budibase partner network for delivery support.
Answer internal questions with grounded responses and citations from GitHub and Notion knowledge sources.
Automate password reset requests, self-serve SWA resets, and escalate SSO resets for approval.
Analyze stale tickets, nudge the right party, and close eligible tickets automatically.
Explore this service partner in the Budibase partner network.
An agent retrieves relevant information from the sources IT connects and uses it to answer a question. Configure its instructions to use source material and acknowledge gaps.
Connect SharePoint, upload PDFs, or configure retrieval tools using APIs. Knowledge works out of the box with Budibase AI.
Configure agent tools, credentials, and platform permissions. Instruct the assistant to cite sources and route unanswered questions to people; require approval for consequential actions.
Use Budibase Cloud or self-host. Connect the assistant to supported chat channels such as Microsoft Teams and Slack.
Use the internal knowledge assistant template as a starting point. Password reset and ticket follow-up templates show related workflows; adapt their sources, tools, and instructions to your requirements.
'/%3e%3c/g%3e%3c/svg%3e)
Operations handbook
Knowledge assistant