Cybersecurity Incident Reporting

Capture security incidents from chat, classify severity, create response records, and escalate urgent issues immediately.

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Turn incident reports into coordinated action

Capture security incidents with the context responders need. The agent collects the report, classifies severity, creates a response record, and brings urgent issues to the attention of the responsible team.

How it works

A requester submits a cybersecurity incident reporting through Slack, Teams, or the Security Incident Report Form, creating a tracked request row. The agent confirms the request type, retrieves context from SIEM, incident queue, and on-call escalation, checks the relevant policy source, and asks for any missing details in chat.

Where policy permits, the agent completes low-severity reports with enough evidence for logging and containment guidance and records the outcome without waiting for manual handling. The agent escalates suspected compromise, data exposure, malware, phishing at scale, or unclear high-risk signals to the responsible owner with a decision summary and supporting context.

An approver reviews the escalation in chat or the Incident Response Queue, then approves, rejects, or returns it for more information.

Where people stay in control

People remain responsible for approval exceptions; risky or ambiguous requests.

Adapt it to your organization

Connect the systems listed alongside this description and configure the workflow for your organization’s data, permissions, and policies. Review the named agents, apps, and automations before using them with your own records.

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Interested in modernising processes with Budibase?

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