
Thoughts and ideas on how to build tools, automate workflows and speed-up the workplace.
Data entry is one of the areas where the impact of AI is most apparent. As a highly repetitive, time-consuming task, AI-powered automations have the potential to be completely transformative here. However, this is also quite a broad term. That is, there are a huge number of workflows and tasks that we could describe as requiring some element of data entry. At the same time, there are several key ways that we can leverage LLMs and other AI tools to enhance these workflows.
Ronan McQuillan
Nov 6, 2025
AI chat is fast becoming a core part of how teams in every industry manage all kinds of user-facing workflows. Conversational ticketing is probably the best example of this. Ticketing workflows, where end-users submit issues, problems, or other requests and queries in a structured format, to be triaged and resolved by support agents, create huge workloads for a range of internal teams. This is most obvious in teams like IT, HR, or customer support, which dedicate huge resources to fielding incoming tickets.
Ronan McQuillan
Oct 30, 2025
AI workflow tools are fast becoming a core part of how teams in all industries handle day-to-day workloads. An unprecedented combination of technological change and pressure on budgets has created a massive level of pressure to adopt AI tools across all sorts of processes. However, one challenge here is that a huge number of vendors have brought tools to market, aimed at solving this exact problem. Moreover, these often target distinct segments, both in terms of their use cases and ideal users.
Ronan McQuillan
Oct 29, 2025
Internal chatbots are probably the top priority solution in large organizations right now. With the rise of generative AI, internal chat tools are increasingly becoming a core part of day-to-day workflows in modern enterprises. At their core, these provide internal colleagues with a centralized, intuitive experience for accessing internal information and services. This is completely transformational for a range of departments, most notably HR and IT. At the same time, many teams are struggling to implement conversational systems that actually deliver value.
Ronan McQuillan
Oct 28, 2025
The rise of AI chat is a fundamental transformation in the way that we interact with software systems. The ability for software tools to interpret and respond to natural language inputs introduces a huge range of possibilities, including advanced information search and retrieval, agentic workflows, intelligent automations, and much more. However, to date, many businesses have struggled to take advantage of this within their internal tooling. In large part, this is because many major AI vendors only offer their products as cloud solutions.
Ronan McQuillan
Oct 23, 2025
AI is rapidly transforming almost all kinds of workflows and processes across businesses in every industry. However, some teams and functions are moving faster than others. In many organizations, internal services such as ITSM are quickly becoming the biggest innovators when it comes to AI adoption. Today, we’re exploring some of the forms this can take in the case of one key ITSM process, asset management. Along the way, we’ll cover everything you need to know about implementing AI in IT asset management workflows, as well as checking out some of the key use cases that Budibase can handle.
Ronan McQuillan
Jul 25, 2025
AI is forming a key part of more and more development projects. While this obviously offers massive benefits, it also introduces some important challenges, including securing the required skills and resources to create internal solutions. Today, we’re diving deep into how to build LLM-powered applications, including practical examples of how Budibase empowers you to utilize AI within our low-code platform. Specifically, we’ll be covering: What is an LLM-powered application? Key use cases and examples Benefits and challenges AI capabilities in Budibase AI across the builder AI columns AI in Budibase automation Let’s start with the basics.
Ronan McQuillan
Jul 24, 2025
There’s a huge amount of hype around AI agents. Every day, we hear new reasons why they’re going to transform just about all aspects of daily life. But, practical information about how to make this a reality is less forthcoming. The biggest question here is, how can we build agentic solutions of our own? Today, we’re exploring an important subset of this by checking out the market for open-source agent builders.
Ronan McQuillan
Jul 23, 2025