Access Agent
Triage requests and route to appropriate queue.
The AI workflow platformfor IT teams
Budibase is fully optimized for modern IT teams. Transform internal processes without compromising on security, governance, and control.
Access request
What would you like access to?
Trust Budibase to powerMission-critical workflows
IT teams in all kinds of teams trust Budibase to build Agents, Apps, and Automations, that they can connect to mission-critical systems and deploy anywhere.
- Open-source, with optional self-hosting and a cloud-based platform.
- Connect securely to data sources, LLMs, and REST APIs.
- Out-of-the-box audit logging, auth, user management & more.
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One platform forAgents, Apps & Automations
Build AI-powered or human-centered workflows that connect to your data, LLMs, or REST APIs - and deploy anywhere.
Agents
Answer employee questions and handle requests across multiple channels.
Apps
Create internal tools for teams to manage processes and track work.
Data tables
Connect your databases, spreadsheets, and business systems.
Automations
Run approvals, routing, notifications, and workflows automatically.
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Built forModern IT workflows
Thousands of IT teams choose Budibase to handle all kinds of approvals, request management, business processes, service management, ticketing, and other workflows.
/Request Management
Application Access Request
Collect requests, approve low-risk access automatically, and route sensitive access to the right approver.
/Support
Device Replacement Request
Triage device replacement requests, confirm eligibility, and coordinate fulfilment.
/ITOps
Cybersecurity Incident Reporting
Capture security incidents from chat, create response records, and escalate urgent issues immediately.
/Onboarding
New Starter Account Setup
Coordinate account creation, baseline access, device readiness, and onboarding checks.
Handle requests whereWork really happens
Budibase agents help teams handle routine process tasks automatically, via existing messaging tools. They can understand requests, gather information, and take action across your systems.
- Employee self-service
Employees ask questions and get instant answers.
- Approval requests
Agents can collect information and run approval workflows.
- Support triage
Agents can manage incoming requests and route them to the right team.
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Microsoft Teams
@Ops Assistant my VPN isn’t working
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Sounds like a VPN access issue.
Support ticket created
- Category: Network & Connectivity
- Issue: VPN access
- Priority: Medium
Assigned to IT. They'll follow up shortly.
Add a reply
Ready to see Budibase in action?
Reach out to our team to explore how Budibase fits into your processes.
Software access request
Tool type
Requester
Justification
Deploy in the cloud orYour own secure environment
Choose Budibase Cloud for a ready-to-use, secure platform to deploy workflow tools, without the infrastructure overhead, or self-host for maximum control
- Budibase servers are hosted within the EU (Ireland) in data centers certified by SOC 1/2 and ISO 27001.
- Mandatory HTTPS connections and data encrpytion in-transit and at-rest.
- Self-hosting via Docker, Kubernetes, and more.
- Air-gapped deployments.
Production-readyApps and automations
Budibase gives you everything you need to create secure workflows without excessive engineering overhead.
Open-Source
Deploy on your own infrastructure with complete data sovereignty.
ISO 27001
Enterprise-grade security certifications to meet your compliance requirements.
Made in Europe
Budibase is made in Europe.
Pen Tests and Audits
Annual penetration tests and AWS security configuration audits from 3rd party vendors.
RBAC
Tightly control the data and resources users can access.
SSO
Integrate with auth tools including OpenID Connect.
Audit Logs
Comprehensive audit trails for all user actions and system events.
SCIM & AD
Integrate with existing user management tools.
Environment Variables
Securely handle database credentials and API keys across the platform.