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Thoughts and ideas on how to build tools, automate workflows and speed-up the workplace.

Artificial Intelligence Tickets with Budibase and OpenAI

Ticketing systems are some of the most common internal tools there are. They’re central to all kinds of ITSM, HR, finance, ops, and other workflows. However, they can also introduce huge amounts of tedious admin work. This includes basic tasks like categorizing and prioritizing issues, assigning tasks, directing users to self-service resources, and handling communications. Today, we’re checking out how we can use artificial intelligence to drive more efficient ticketing workflows.

Ronan McQuillan

Jun 26, 2024

How to Build a Trouble Ticketing System

Trouble ticketing systems are some of the most common internal tools around. In fact, they’re at the center of how we deliver exceptional user experiences to customers and colleagues alike. The more efficiently we can gather, categorize, and respond to information about issues, the faster we can provide resolutions to users. Today, we’re exploring how Budibase can supercharge your ticketing efforts. Specifically, we’re going to build a fully custom trouble ticketing system on top of an existing database - without writing a single line of code.

Ronan McQuillan

Jun 7, 2024

How to Build a SQLite GUI in 5 Steps

SQLite is the most widely deployed database in the world. However, it works slightly differently than other relational database engines, such as MySQL or Postgres. The key characteristic here is that SQLite databases are stored in a single file. This means that it’s a highly lightweight, portable solution that can be easily embedded into end-user applications. Today, we’re exploring how Budibase can be used to build a simple GUI for writing, testing, and saving SQLite queries.

Ronan McQuillan

May 17, 2024

How to Build a MariaDB GUI

MariaDB is one of the most popular open-source databases around. It was created by some of the original developers of MySQL as a truly FOSS RDBMS after its larger counterpart’s acquisition by Oracle in 2009. Today, it’s a scalable, secure, and performant way to handle large volumes of data with familiar SQL querying. Even better, just about any platform that supports MySQL will connect easily to your MariaDB database. This includes a huge range of off-the-shelf GUIs.

Ronan McQuillan

May 15, 2024

How to Build an Employee Portal

Employee portals are some of the most ubiquitous internal tools around. Teams of all sizes in every industry need a secure, efficient way to share information, handle requests, and deliver internal services to employees. Portals offer a unified, centralized platform for interacting with data within internal processes. Today, we’re checking out how Budibase empowers teams to build sleek, professional portals on top of just about any data source. With our open-source, low-code platform, you can output fully functional solutions in a fraction of the time.

Ronan McQuillan

Apr 5, 2024

How to Build a Franchise Portal

Franchise businesses face some unique challenges. A huge part of this is gathering and managing information from independent locations. Without an effective, centralized way to manage data, it’s almost impossible to achieve optimal performance or even full visibility across the business. Today, we’re exploring one solution to this issue. We’re building a secure franchise portal for individual stores to share information with head office - and vice versa. Specifically, we’re showing off how we can use Budibase to build fully functioning custom portals on top of just about any data source - with minimal custom code.

Ronan McQuillan

Apr 3, 2024

How to Build a B2B Customer Portal in 6 Steps

Managing B2B sales is quite a bit different from selling to the public. This can present challenges, including managing communications, securely hosting product information, and effectively handling inventories and fulfillment. Today, we’re looking at one solution - building a custom B2B portal. Most often, business customers don’t have the same priorities as typical consumers. Above all, they want a fast, secure way to order from trusted suppliers. That’s where portals come in.

Ronan McQuillan

Mar 28, 2024

How to Build a Contractor Portal

Managing projects with external stakeholders can create some unique challenges. This includes monitoring costs, tracking progress, handling approvals, and centralizing information from disparate sources and stakeholders. Today, we’re exploring one solution to this - by showing off the speed and ease with which we can create a custom contractor portal in Budibase. See, a huge part of the problem is how we communicate and collaborate with contractors. When we handle this manually using emails, spreadsheets, or even pen and paper - we inevitably create mountains of admin work, along with scope for error.

Ronan McQuillan

Mar 26, 2024

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