Think fast

New Functionality for Superior Ticketing Systems

Budibase is designed to build powerful apps that streamline internal processes and workflows. One workflow that we see come up time and time again is internal ticketing systems, with some very consistent requirements, regardless of what the tickets are tracking. Today, we’re taking these systems to the next level with a new set of features specifically built for users developing these ticketing systems. Whether you work in IT managing support requests, are a developer handling bug fixes, or anything in between, we think you’ll love them.

Jamie Birss

Aug 8, 2024

Unlocking Workflows with Files in Automation

Automations transform standard applications into advanced workflows, bridging the gap between Budibase and your wider tech ecosystem. Today, we’re taking Automations up another level by introducing support for files and attachments. Whether you’re looking to generate and download reports, send documents to and from platforms like DocuSign or PowerBI, or even attach dynamically filled documents to emails, Budibase has you covered. The door has now opened to a range of powerful new workflows that were previously out of reach.

Jamie Birss

Jul 25, 2024

What are API Headers?

API headers are central to how your request is received by the target server - and the response it produces. These can be used to provide extra context for our request, prove our permission to access resources, or for other important metadata. As such, knowing how to use request headers properly is a vital part of accessing external data via APIs. Today, we’re going to cover everything you need to know - from what API headers are, what they do, and how they work - to concrete real-world examples of how you can leverage them to build integrated solutions.

Ronan McQuillan

Jul 14, 2024

Wrapping up Q2

We spent Q2 delivering several new components and quality-of-life improvements. We also ran our first workshop! Read on to find out more. Modal component Last week, we released the new Modal component. Modals are a great way to focus the app’s interface on a specific experience. The new modal component comes in different sizes, and the design experience is similar to the existing Side Panel component. Kudos to Gerard for developing this great new feature.

Joe Johnston

Jul 3, 2024

14 Tips for Professional Table UI Design (+ 6 Shortcuts)

The humble table is the core of almost any data-centric app interface. Table UI design is central to how your users find, view, and interact with all kinds of information. With such a fundamental role in your tools, the design of your tables and the screens that contain them can have an outsized impact on your overall user experiences. Today, we’re going to look at some of the top ways you can design your tables for maximum efficiency, usability, and effectiveness.

Ronan McQuillan

Jun 27, 2024

Artificial Intelligence Tickets with Budibase and OpenAI

Ticketing systems are some of the most common internal tools there are. They’re central to all kinds of ITSM, HR, finance, ops, and other workflows. However, they can also introduce huge amounts of tedious admin work. This includes basic tasks like categorizing and prioritizing issues, assigning tasks, directing users to self-service resources, and handling communications. Today, we’re checking out how we can use artificial intelligence to drive more efficient ticketing workflows.

Ronan McQuillan

Jun 26, 2024

Creating an Employee Management App | 6-Step Guide

Today, we’re going to build a relatively simple but no less powerful tool - an employee management app using Budibase. Your employees - along with their skills, knowledge, and expertise - are some of your most valuable assets. Making better use of their time is an easy way to create huge efficiency savings. And for that, we need proper oversight. Who is doing what - and when? When you have a couple of team members all working in the same location, this isn’t such a challenge.

Ronan McQuillan

Jun 22, 2024

Enterprise Incident Management | In-Depth Guide

Enterprise incident management is, without doubt, one of the most important responsibilities of IT teams in large organizations. This is because IT incidents can potentially have an enormous impact on the wider business. In fact, in extreme situations, it could easily be lights out. Even if it’s not this dramatic, we still risk data loss, service interruptions, and, ultimately, lost revenue. Today, we’re going deep into managing IT incidents in an enterprise context.

Ronan McQuillan

Jun 20, 2024