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Top 6 Software Asset Management Software Tools

Businesses of all sizes face a growing challenge of staying on top of the software tools they use. Combating shadow IT, managing costs, and ensuring our team have the capabilities they need can be a massive undertaking. But, the actual practicalities of this can vary from one organization to the next. For example, because of the scale of your team, the scope of the tools they need, or the complexity of your wider IT environment.

Ronan McQuillan

Feb 21, 2025

Top 6 Change Management Tools

Managing changes to projects, systems, or processes is one of the most fundamental challenges that businesses face. Change is both inevitable and necessary. For example, if we want to streamline processes, adopt new solutions, or add features to internal tools. However, this also comes along with associated risks, costs, and other potential downsides. So, we need to take a structured approach to maximize the success of our change initiatives. Today, we’re taking a look at the top change management tools to help us achieve this.

Ronan McQuillan

Feb 11, 2025

Top 16 IT Newsletters for 2025

The IT department is probably the team under the greatest pressure to stay informed. The problem is finding the time. IT teams already have some of the busiest, most varied workloads across the organization. How do you carve an hour to get to grips with the latest AI fads when you’ve got a full backlog of tickets to work through? To try and alleviate this pressure, countless brands run IT newsletters, claiming to give you the key facts in your mailbox.

Ronan McQuillan

Feb 5, 2025

6 IT Risk Management Tools for 2025

Risk management is one of the key challenges for IT teams of all sizes. This comprises all kinds of operational, technical, financial, security, compliance, and other risk factors. Recording, assessing, and acting on these can be an enormous undertaking. These days, there’s a huge market for software tools to help IT teams stay on top of risks within their organizations. These range from relatively straightforward solutions for gathering and managing data to more complex platforms that offer advanced capabilities for specific types of risks - like regulatory change monitoring or network threat detection.

Ronan McQuillan

Jan 28, 2025

What are API Headers?

API headers are central to how your request is received by the target server - and the response it produces. These can be used to provide extra context for our request, prove our permission to access resources, or for other important metadata. As such, knowing how to use request headers properly is a vital part of accessing external data via APIs. Today, we’re going to cover everything you need to know - from what API headers are, what they do, and how they work - to concrete real-world examples of how you can leverage them to build integrated solutions.

Ronan McQuillan

Jul 14, 2024

Enterprise Incident Management | In-Depth Guide

Enterprise incident management is, without doubt, one of the most important responsibilities of IT teams in large organizations. This is because IT incidents can potentially have an enormous impact on the wider business. In fact, in extreme situations, it could easily be lights out. Even if it’s not this dramatic, we still risk data loss, service interruptions, and, ultimately, lost revenue. Today, we’re going deep into managing IT incidents in an enterprise context.

Ronan McQuillan

Jun 20, 2024

Enterprise Inventory Management | In-Depth Guide & Key Tools

Enterprise inventory management is the foundation of a huge range of processes across finance, logistics, operations, ITSM, planning, and many more. The core challenge here is achieving a centralized, accessible view of assets, products, raw materials, tooling, and other inventory across our entire organization. Today, we’re covering everything you need to know. We’ll start by checking out the basics of enterprise inventory management and what it achieves. Then, we’ll move on to some of the specific technical challenges that enterprises face when tracking and handling inventories.

Ronan McQuillan

Jun 17, 2024

What is Hardware Asset Management? + 5 Essential Tools

Hardware asset management is one of the central pillars of a successful ITSM strategy. Put simply, we can’t deliver effective services to users without first furnishing them with the right devices, environments, and infrastructure to do their jobs. However, with the exception of very small organizations, this can present enormous challenges. This has an outsize impact on operational efficiency, security, risk, and, ultimately, the cost of delivering IT services to users.

Ronan McQuillan

Jun 13, 2024