Thoughts and ideas on how to build tools, automate workflows and speed-up the workplace.
AI is rapidly transforming almost all kinds of workflows and processes across businesses in every industry. However, some teams and functions are moving faster than others. In many organizations, internal services such as ITSM are quickly becoming the biggest innovators when it comes to AI adoption. Today, we’re exploring some of the forms this can take in the case of one key ITSM process, asset management. Along the way, we’ll cover everything you need to know about implementing AI in IT asset management workflows, as well as checking out some of the key use cases that Budibase can handle.
Ronan McQuillan
Jul 25, 2025
AI is forming a key part of more and more development projects. While this obviously offers massive benefits, it also introduces some important challenges, including securing the required skills and resources to create internal solutions. Today, we’re diving deep into how to build LLM-powered applications, including practical examples of how Budibase empowers you to utilize AI within our low-code platform. Specifically, we’ll be covering: What is an LLM-powered application? Key use cases and examples Benefits and challenges AI capabilities in Budibase AI across the builder AI columns AI in Budibase automation Let’s start with the basics.
Ronan McQuillan
Jul 24, 2025
AI is becoming central to all kinds of business processes. This offers almost unprecedented potential for efficiency and improvements within workflows. At the same time, though, businesses are constrained by several considerations that can affect their choice of solutions. For large organizations, one of the most prominent examples of this is self-hosting. That is, many enterprises and other security-focused organizations place a high level of emphasis on solutions that can be hosted on their own infrastructure, especially where these relate to mission-critical data or processes.
Ronan McQuillan
Jul 22, 2025
Interest in agentic AI has exploded over the past few years. In particular, businesses of all kinds are adopting AI agents to build efficiency, reliability, and scalability into their internal processes and workflows. However, as with all kinds of software tools, what an effective solution looks like can vary from one organization to the next. Indeed, a range of platforms have come to market in recent years for building and managing AI agents, but these often target very different segments and user personas.
Ronan McQuillan
Jul 18, 2025
AI agents are almost certainly the most talked-about new technology in the world of enterprise IT. This should be no surprise, as they offer almost unprecedented potential for efficiency gains and workflow improvements. It’s very reasonable to have concerns around this, given that AI agents may be connected to mission-critical systems and data, and are enabled to act autonomously. Of course, each of these things has serious security implications. So, today, we’re diving deep into AI agent security.
Ronan McQuillan
Jul 17, 2025
For IT teams, there’s a particular urgency about adopting AI solutions. Indeed, ITSM is one of the use cases where some of the most effective solutions for implementing AI have come to market. As you’d expect, it’s also one of the internal teams that stands to gain the most from intelligent, AI-driven processes. In particular, ITSM workflows are characterized by large volumes of repetitive tasks that often require contextual awareness and human reasoning.
Ronan McQuillan
Jul 16, 2025
AI workflow tools are becoming a more and more common feature of all sorts of internal processes. With new technologies and ever-greater pressure to maximize efficiency, these are fast becoming mission-critical. However, at the same time, this is becoming a highly crowded space. On the one hand, a number of vendors have brought solutions to market over the past few years, enabling us to implement AI within our workflows. On the other hand, AI-driven workflow automation is just one option among many for building efficiency within internal processes.
Ronan McQuillan
Jul 11, 2025
IT teams are under greater pressure than ever before. With tightening budgets and exploding demand for services, almost all teams are considering strategies to build efficiency into their internal processes. As a result, the need for effective ITSM automation has never been greater. However, this is a broad, highly varied topic. That is ITSM workflows present a range of different challenges, many of which are suitable to distinct automation approaches.
Ronan McQuillan
Jul 3, 2025