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Thoughts and ideas on how to build tools, automate workflows and speed-up the workplace.

Top 6 LangChain Alternatives & Competitors

It’s well known that AI is reshaping almost all industries, with businesses scrambling to adopt working solutions. To meet this demand, a number of tools have come to market, aiming to streamline the development of AI-powered systems. LangChain is at the forefront of this, as one of the biggest names in the agentic AI space. However, like any other software tool, this has its own distinct focus, target personas, and ideal use cases.

Ronan McQuillan

May 2, 2025

What are Enterprise Chatbots? In-Depth Guide

Enterprise chatbots are fast becoming a critical part of successful digital transformation strategies in large organizations. Service portfolios are more complex than ever, cutting across a huge variety of internal departments, processes, and tooling. At the same time, there’s a more urgent need than ever to establish efficient workflows without compromising on security. Today, we’re exploring one option for dealing with these competing challenges by diving deep into how enterprise chatbots offer a scalable solution for streamlining access to services.

Ronan McQuillan

May 1, 2025

What are Digital Workers? + Examples

Digital workers are a concept that’s been around for quite some time now. But, in recent years they’ve sprung back to the fore, taking on a whole new meaning in the context of the AI revolution. The idea of replacing human activities with computerized systems isn’t new. What is changing, though, is the kind of work that can be handled without requiring a real-life human being. Of course, this also represents a huge opportunity for early adopters.

Ronan McQuillan

Apr 29, 2025

6 Low/No-Code AI Agent Builders

AI agents are probably the hottest tech topic around today. In almost all industries, software vendors have rushed to add agentic workflow tools to their platforms over the past few years. At the same time, several stand-alone tools have come to market for creating AI agents. Today, we’re zooming in on an important segment of this space by checking out the top low/no-code AI agent builders. See, agentic AI systems are highly complex, and building them from scratch is well beyond the means of most non-developers.

Ronan McQuillan

Apr 25, 2025

6 Open-Source AI Agent Platforms

There’s a huge amount of hype around AI agents. Every day, we hear new reasons why they’re going to transform just about all aspects of daily life. But, practical information about how to make this a reality is less forthcoming. The biggest question here is, how can we build agentic solutions of our own? Today, we’re exploring an important subset of this by checking out the market for open-source agent builders.

Ronan McQuillan

Apr 23, 2025

What are AI Agentic Workflows? + Use Cases & Examples

Agentic AI is one of the hottest topics in IT, digital transformation, and automation right now. It promises to revolutionize almost all aspects of work, including replacing human colleagues within business processes. But there’s a lot of confusion out there, too. Today, we’re cutting through the noise to present a full account of what AI agentic workflows are, how they work, and where they’re used. By the end, you’ll have a full working knowledge of the growing role of agentic AI within business workflows, as well as how this can be used for your more specific internal use cases.

Ronan McQuillan

Apr 17, 2025

Top 5 Problem Management Software Tools

Problem management is one of the fundamental ITSM processes, aimed at identifying the root causes of recurring issues and incidents. The goal is to increase the resilience, reliability, and cost-effectiveness of our wider IT estate and service portfolio. The challenge is that problem management is highly interrelated with a host of other processes. So, consolidating all of the data we need, let alone making sense of it, can be hugely difficult.

Ronan McQuillan

Mar 28, 2025

5 Ivanti Alternatives & Competitors for 2025

For almost a decade, Ivanti has been one of the key players in the ITSM software market. Offering extensive capabilities for a range of service management, ITAM, endpoint management, security, and other tasks, it’s a great fit for enterprise teams with complex IT environments. However, this is a crowded and increasingly fast-moving space. Indeed, there are multiple vendors offering service management platforms targeted at more granular use cases, target personas, and market segments.

Ronan McQuillan

Mar 26, 2025

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