
Thoughts and ideas on how to build tools, automate workflows and speed-up the workplace.
n8n is perhaps the best-known open-source platform for automating tasks and workflows. It’s hugely popular with technical teams, offering a combination of intuitive visual development tools and optional custom code. However, n8n isn’t the only platform in this space. In fact, there are several vendors in the workflow management market, offering distinct approaches to enabling different kinds of users to automate tasks. Today, we’re diving deep into the market for n8n alternatives.
Ronan McQuillan
Dec 11, 2025
The ongoing rise of AI is quickly transforming the landscape of internal IT. On the one hand, this has introduced huge opportunities for efficiency, reliability, and other benefits within internal workflows. On the other hand, it also introduces major challenges. Today, we’re diving deep into one of the most prominent of these, as we explore AI access control. In particular, we’re going to be examining how to balance the efficiency gains of agentic AI with retaining tight control over permissions and data exposure across the organization.
Ronan McQuillan
Dec 10, 2025
Incident management is one of the most critical practices under the umbrella of ITSM and service management more generally. This concerns how we identify, analyze, and respond to incidents, such as service interruptions, outages, data loss, physical damage, hardware crashes, unauthorized access, and others. The goal is to prevent disruptions, minimize costs and risks, and prevent similar incidents from occurring in the future. Of course, like almost all business processes, incident management has been massively impacted by the rise of artificial intelligence.
Ronan McQuillan
Dec 9, 2025
Budibase has reached a pivotal moment, driven by rapid changes in AI and the needs of privacy-first organizations. To continue supporting these teams, we are evolving. Here is our approach. In my last post , I compared Lowcode to AI Code generators. Now, I’ll focus on Budibase - what we believe, what we’re doubling down on, and where we’re heading. What We Stand For These are the principles that guide how we build Budibase:
Michael Shanks
Dec 8, 2025
Managing user access to various systems, resources, and tools is one of the key responsibilities for IT and security teams. This is critical to ensuring that the right users have access to the resources they need, while at the same time preventing unauthorized users from accessing files and systems. Today, we’re checking out how Budibase can help us to manage user request workflows. Specifically, we’ll be exploring how our open-source, low-code platform makes it easy to build secure, professional system access request forms.
Ronan McQuillan
Dec 4, 2025
When managing incidents, one of the most important and labor-intensive tasks is determining what has actually happened, what impact it could have, and which steps need to be taken to resolve the situation. A key part of this is determining the severity and urgency of the incident, as well as which tools or other CIs and assets it relates to, and, ultimately, which response flow it should be routed to.
Ronan McQuillan
Dec 3, 2025
Up until now, handling change has been one of the core service management processes that has been the most challenging to automate. Analyzing the costs, impact, and risks associated with change can be a highly complex, cognate process that traditional, deterministic workflow automation tools often struggle with. This is particularly prevalent in IT and operations management contexts. Today, we’re exploring how AI change management is changing the picture here. Specifically, we’re going to check out the market for AI change management tools, including what these platforms do, what to look for, and which specific solutions are available:
Ronan McQuillan
Dec 2, 2025
Service management is by far one of the most widespread real-world use cases for internal AI implementations. On the one hand, this can be explained by the fact that service management is such a broad term, covering several key business areas. On the other hand, these kinds of processes are particularly well-suited to AI-powered automation, combining high-volume, often repetitive tasks with a need for more complex interpretation and analysis to understand end-users’ issues.
Ronan McQuillan
Nov 27, 2025